I see that you do both resident surveys and employee surveys. How long does surveying take and what help do I get?

When your organization signs up to survey either residents as well as family members and/or employees, you are assigned a Program Manager to help you be successful. The surveying process is straightforward for both employees as well as customer feedback. You communicate to your staff and/or customers that you are conducting a survey (the ‘why’ is very important here-i.e. to hear everyone’s voices so that you can reward team members as well as improve). Then, you compile and upload a full roster. The survey. It takes two weeks, after which you receive results immediately. Usually, participation is very high if you follow your Program Manager’s recommendations on how best and when to communicate.

I am a senior care home care agency. Can you survey my clients?

At the moment, we only survey employees of home care agencies, including private duty agencies, Medicare-certified home health agencies, therapy, adult day centers, and Program for All-Inclusive Care for the Elderly (PACE) centers. For resident and family member surveying, we work with a wide range of seniors housing and care providers, including independent living, assisted living, memory care/Alzheimer’s, life plan or continuing care retirement communities (CCRCs), Active adult communities, affordable housing, greenhouses, household senior living model communities, care homes (board and care), and skilled nursing facilities (both long-term care and short-term rehab).

How long does Great Place to Work certification take?

Certification happens within four weeks of the process ending. The certification process consists of completing two steps: One person or team, usually from human resources, completes the culture brief questionnaire Your organization surveys all employees to get feedback with the Trust Index(TM) survey. After that, the certification team punches the numbers and within weeks, if a company meets the certifying threshold, Great Place To Work sends a congratulatory packet of certification materials, including a great place to work badge that companies have the license to use for one year to put on their website and in job postings for employees, candidates, and prospective residents to see. Get Started by Getting Certified

How will U.S. News present my community’s information?

Many senior living communities already have a proﬁle on the U.S. News website, which can be accessed at https://health.usnews.com/senior-care . U.S. News may incorporate some of the survey results into your community’s profile on its website. After the survey period has closed and results have been prepared, U.S. News intends to recognize communities that achieve the best results in its evaluation. U.S. News publications typically include press announcements and accolades for the high performers on its website.

I see that you do both resident surveys and employee surveys. How long does surveying take and what help do I get?

When your organization signs up to survey either residents as well as family members and/or employees, you are assigned a Program Manager to help you be successful. The surveying process is straightforward for both employees as well as customer feedback. You communicate to your staff and/or customers that you are conducting a survey (the ‘why’ is very important here-i.e. to hear everyone’s voices so that you can reward team members as well as improve). Then, you compile and upload a full roster. The survey. It takes two weeks, after which you receive results immediately. Usually, participation is very high if you follow your Program Manager’s recommendations on how best and when to communicate.

I am a senior care home care agency. Can you survey my clients?

At the moment, we only survey employees of home care agencies, including private duty agencies, Medicare-certified home health agencies, therapy, adult day centers, and Program for All-Inclusive Care for the Elderly (PACE) centers. For resident and family member surveying, we work with a wide range of seniors housing and care providers, including independent living, assisted living, memory care/Alzheimer’s, life plan or continuing care retirement communities (CCRCs), Active adult communities, affordable housing, greenhouses, household senior living model communities, care homes (board and care), and skilled nursing facilities (both long-term care and short-term rehab).

How long does Great Place to Work certification take?

Certification happens within four weeks of the process ending. The certification process consists of completing two steps: One person or team, usually from human resources, completes the culture brief questionnaire Your organization surveys all employees to get feedback with the Trust Index(TM) survey. After that, the certification team punches the numbers and within weeks, if a company meets the certifying threshold, Great Place To Work sends a congratulatory packet of certification materials, including a great place to work badge that companies have the license to use for one year to put on their website and in job postings for employees, candidates, and prospective residents to see. Get Started by Getting Certified

How will U.S. News present my community’s information?

Many senior living communities already have a proﬁle on the U.S. News website, which can be accessed at https://health.usnews.com/senior-care . U.S. News may incorporate some of the survey results into your community’s profile on its website. After the survey period has closed and results have been prepared, U.S. News intends to recognize communities that achieve the best results in its evaluation. U.S. News publications typically include press announcements and accolades for the high performers on its website.

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Certified
May 2023 - May 2024

Employees say this is a great place work

Overview

About the Company
For over 30 years, Senior Star has enjoyed the pleasure of being exceptional stewards for seniors and their loved ones. Our post-retirement residential and care communities are designed to enhance the well-being of all we serve. We are difference makers, committed to excellence in all that we do; we are innovators, proactively seeking ways to advance the seniors housing industry while also actively striving to achieve positive change for those in the greater society where we live and work. Today, Senior Star has earned company-wide CARF accreditation for service and care, advancing our vision: A World of Difference Makers.

Headquarters
Tulsa, OK, US

Number of Locations
None Locations
5 States

Majority Type of Care
Senior Housing & Care

Connect

Social Media

Company Culture

The Employee Experience
The employee experience below at Senior Star, compared to an overall Great Place to Work statement for a typical US-based company.

82% of employees at Senior Star say it is a great place to work
compared to 57% of employees at a typical US-based company.

Benchmark: Typical US-based Company *See source

89%

This is a physically safe place to work.

88%

My work has special meaning: this is not "just a job."

88%

People celebrate special events around here.

88%

When you join the company, you are made to feel welcome.

88%

I feel good about the ways we contribute to the community.

What Employees are Saying

See what employees say about what makes Senior Star a great workplace. These words are drawn from employee comments on the Trust Index™ survey.

Employee Demographics

The Employee Demographics & Tenure
The tenure breakdown at Senior Star.

Life at Senior Star

❮

We look forward to coming to work because we like who we work with!

We love making people's day!

Purposeful moments make Senior Star special!

Senior Star Associates enjoying what they do on "70s Day" during Spirit Week!

We rocked the GPTW Survey Participation!!

We enjoy what we do!

❯

Get Certified Today

Get certified by Great Place to Work today, and get game-changing insights to improve employee, resident and family engagement.

Senior Star

Overview

Company Culture

89%

88%

88%

88%

88%

What Employees are Saying

Employee Demographics

Life at Senior Star

Get Certified Today

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